Have you recently received a new water pitcher in the mail? For that you can thank Denver Water. The agency serves about 1.5 million people in the metro area and began rolling out its Lead Reduction Program in late-July.
The 15-year program identifies customers whose properties may have a lead service line and sends those residents a Brita water pitcher and filter that is certified to remove lead. The delivery also includes FAQs and information on how to properly use the pitcher. By the time customers receive their Brita pitcher, Denver Water will have sent multiple communications about the Lead Reduction Program.
To be clear, the water Denver Water delivers is lead-free, but lead can get into drinking water as it moves through customer-owned service lines and plumbing fixtures. To protect customers from lead in drinking water, Denver Water raised the pH of the water in March to reduce corrosivity, and the agency will be replacing all customer-owned lead service lines over the next 15 years at no direct cost to the customer.
If you have questions or concerns, Denver Water invites you to reach out to their Customer Care customer care department at 303-893-2444 or firstname.lastname@example.org. The agency is coordinating closely with the many water districts in Arapahoe County in its service area. For more information:
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