QUESTIONS ABOUT COVID-19? QUESTIONS ABOUT THE STAY-AT-HOME ORDER? DO NOT call 9-1-1 with general questions about COVID-19. CALL 2-1-1 INSTEAD. 2-1-1 Resource Navigators are available to help by phone, Monday– Friday from 8 a.m. – 5 p.m. and have access to a language translation service to accommodate over 170 languages. Coloradans can also reach 2-1-1 toll-free by dialing 866-760-6489 or by visiting 211Colorado.org. Please know that you may experience long wait times, as demand for information is high.