DRIVES System Error Notice
The State of Colorado has noted that their DRIVES system incorrectly assessed a late fee for the months of March-June on vehicle renewals processed on or after July 1st via online and kiosk transactions. Arapahoe County has elected to have the state process refunds for those individuals who qualify. In September, the state will post information regarding those customers who can expect a refund. At this time customers have not been identified.
COVID-19 Service Update
In-person hours of service are available by appointment only and can be made for all our Motor Vehicle/Administration branches (Littleton, Centennial, Aurora, and Byers).
Appointments are available Monday-Friday, 7 a.m. – 4 p.m. and can be made online for:
- Motor Vehicle registration, license plates and motor vehicle titles
Make an Appointment
Before making an appointment, please note:
- No driver’s license appointments at this time. Customers will need to visit a state office for this service.
- Customers will be limited to 2 transactions (2 vehicles) per appointment time slot.
- In-person visits are limited to two people maximum per appointment.
- Cloth face coverings or masks are required.
- The Byers branch does not have Dealer Appointments available. Dealers can make an appointment at another office to drop off, or mail their documents in to Littleton.
Make an appointment with our online scheduling tool
Questions
To better serve our customers, the Motor Vehicle phone line is open Monday - Friday from 7:30 a.m.-3:30 p.m. Members of the public can reach the Motor Vehicle division by calling 303-795-4500 and following the prompts for Motor Vehicle.
You may also fill out and submit the Motor Vehicle and License Assistance Form and we’ll respond to you as soon as possible. Note that we are unable to take requests for appointments via this form. Please make an appointment through the Make an Appointment tool above.
For Customers Who Have Recently Purchased a Vehicle
Outlined below are some helpful documents to assist you in completing your transactions remotely while we wait for customer-facing services to resume. If you have questions about these documents, please either fill out the MV Assistance Form above, or call us at 303-795-4500, Monday through Friday.
