Senior Check In
We let seniors know someone cares
Senior Check In is a program that allows us to learn about the well-being of isolated seniors in Arapahoe County. Older adults who join will receive a weekly phone call from a volunteer to make sure they're doing OK. The program offers relatives who live out of the area some peace of mind, and lets seniors know someone cares.
To qualify for the program, the senior must be 60 years or older, live alone (not in a nursing home or an assisted living facility,) and not have family nearby to check on them. The senior must also live in the city of Centennial or in unincorporated Arapahoe County. We do not have agreements with other cities and towns to provide this program.
Why Senior Check In? Studies show 29% of seniors in the U.S. live alone. Those older adults are more likely to be poor, lonely and socially isolated. Seniors in our program will receive a weekly call by a volunteer. The volunteer will ask about their well-being. If there is no answer, the volunteer will call again until they make contact with the senior. If there is no response, the volunteer will contact the Arapahoe County Sheriff’s Office (ACSO). The ACSO will call the senior’s emergency contacts and will dispatch a deputy to conduct a wellness check.
To join the program yourself or to enter a senior in the program, please fill out this online application. You can also print out an application and mail it to "Senior Check In" – Attention Dispatch, 13101 East Broncos Parkway, Centennial, CO 80121. If you don’t have access to a computer, call us at 303-795-4711 and we will mail you an application.
On the application, you’ll be required to provide emergency contacts. These contacts will only be known by those in the dispatch center. The dispatch center will call those emergency contacts if the senior does not answer the phone after repeated calls.
If the senior is approved to be in the program, we will pair them with a volunteer to set up a weekly call. The conversation will last as long as the volunteer and senior choose to talk.
Interested in being a volunteer caller? The ACSO conducts background checks on all callers. To apply, print out an application and either email the document to SeniorCheckIn@araphaoegov.com or mail it to: Senior Check In - Arapahoe County Sheriff’s Office - ATTN: Human Resources, 13101 East Broncos Parkway, Centennial, CO 80112.
Have questions? Email us at SeniorCheckIn@araphaoegov.com.
Frequently Asked Questions
Q: What if I want someone to check in on my elderly mom and I live all the way in Denver? Can I still enter her in the program?
A: Yes, as long as your mom lives in unincorporated Arapahoe County or Centennial.
Q: I’m worried about my neighbor who’s getting up there in age. She doesn’t seem to have any family around to help her. Can I sign her up?
A: The senior needs to be aware of and agree to be in the program. Once we have completed application from the senior they will be in the program.
Q: What if the seniors simply forget they have an appointment for the check-in? Do alarm bells go off? Does that prompt police reaction? What if they are actually hurt or in need? What happens?
A: The volunteer will make three attempts to contact the senior. If there’s no answer, the volunteer will contact the Arapahoe County Sheriff’s 911 Communications Center. We will then try to contact the emergency contacts listed on the application. If an emergency contact is reached, they will be asked to check on the resident. If we can’t reach any of the emergency contacts, a deputy will go check on the senior.
Q: Will every senior be accepted into the program? What would disqualify them?
A: Seniors must live alone in Centennnial or in unincorporated Arapahoe County, must not have any family members nearby who can check on them and must want to be in the program.
Q: I’ve been looking for a way to volunteer and love to talk to seniors! If I applied to be a caller, how much time would it take? Do I need experience?
A: Volunteers are usually given 1-2 seniors to contact each week. There is some minimal training provided to all volunteers. The length of the calls can range from a couple minutes to as long as the volunteer and senior want to talk. Apply here.
Q: What if the senior goes on vacation?
A: They can email SeniorCheckIn@araphaoegov.com or call 303-795-4711 to send in their vacation days so we know they will not be home for a scheduled call.
Q: What if we don’t want to be in the program anymore?
A: Just email us at SeniorCheckIn@arapahoegov.com to give us the date that you no longer wish to be in the program.