Telephone Services

The Arapahoe County Detention Facility will begin using GTL for video visitation and phone services on August 2, 2021. There will be no video visitation or phone services on August 1, 2021. The installation of GTL tablets and phones is scheduled to occur August 2 through August 6.  Services will resume as GTL completes installation in each area. This information has been provided to those currently in custody.

Click the following links for information on the benefits of video visits, how to create an account and conduct a visit, how to send a message, and how to place funds for your family and friends.

We appreciate your patience as we transition to a new vendor.

Telephone Services

You may establish an account to receive collect calls or purchase phone time for an inmate by calling the Securus Friends and Family automated system at 800-844-6591, 7 a.m. to 5 p.m. MST, Monday through Friday, or by visiting their website.

Inmate Voicemail Services

You can now leave a voicemail message for an inmate in the Detention Facility through the Automated Information System (AIS) accessed by calling (720) 874-3500.

  • Each voicemail may be as long as 45 seconds.
  • There is a fee of $1.99 for each voicemail.
  • Your monitored and recorded message will be available to the inmate for 60 days; however, your message can only be heard if the inmate uses the AIS to check for and listen to new messages.
  • All voicemail purchases are final. Refunds are not available if the inmate is released before receiving the message.
  • Do not leave emergency communications in voicemail.

If you have any voicemail transaction issues, you may contact Securus Technologies at 800-778-9509 for resolution.