The claim process can be overwhelming. These steps are an outline of a typical claim process.

Step 1: Initial Appointment With Vso

• Determine eligibility
• Identify issues for claim
• Prepare evidence checklist
• Submit Intent to File (ITF) if necessary

Step 2: Gather Evidence

• Order service records
• Obtain private medical evidence
• Confirm current diagnosis of disabilities

Step 3: Follow-up Appointment

• Review evidence and prepare application
• Discuss claims process with VSO
• Submit Fully-Developed Claim (FDC)

Step 4: Veteran Notification

• If notified by VA for additional information, call VSO promptly
• If no notification from VA for additional information, wait for C&P exam notification

Step 5: Veteran C&P Appointments - VERY IMPORTANT, YOU MUST ATTEND

• A Compensation and Pension (C&P) Examination is usually required to confirm diagnosis, provide nexus to service and evaluate severity of impairment
• May be scheduled by a VA medical facility or VA-contracted medical provider (VES or QTC)
• If you miss or cannot attend your appointment, please call VSO immediately

Step 6: Claim Adjudication

• VA Rater considers C&P exam results and all other evidence to render a decision

Step 7: Veteran Receives Rating Decision

• VA sends Rating Decision and Award Notification by mail
• Contact VSO promptly to review Rating Decision (Note: this is a time-sensitive document)

Download the claim process chart for easy reference.

Please contact the Arapahoe County Veterans Service Office for more information.