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Inmate Account Services

Telephone Services

You may establish an account to receive collect calls or purchase phone time for an inmate by calling the Securus Friends and Family automated system at (800) 844-6591, 7:00 AM to 5:00 PM MST, Monday through Friday, or by using the link below.

Sending Money to an Inmate 

There are three ways to get money to an inmate in the Arapahoe County Detention Facility.  For each of these options you should be prepared with either the inmate’s jail identification number or full name and date of birth.  

    1. Through the Mail:  This option is limited to money orders or certified bank checks made payable to the inmate.
    2. By Phone:  Call the My Care Pack number at (866) 394-0490.
    3. On Line:  Use the Smart Deposit website at
    4. In Person:  You may come to the Detention Facility and use cash at the lobby kiosk in either the Visitation Center or the Front Lobby to add money to an inmate’s account. Service fees may apply when depositing money and are subject to change without notice.

Inmate Trust Fund Deposit Service Fees

Gross Amount Deposited



Credit Card at Kiosk

Cash at Kiosk

From $ 0.01 to $ 19.99

$ 2.95

$ 3.95

$ 4.00

$ 4.00

From $ 20.00 to $ 99.99

$ 5.95

$ 6.95

$ 4.00

$ 4.00

From $ 100.00 to $ 199.99

$ 7.95

$ 8.95

$ 4.00

$ 4.00

From $ 200.00 to $ 300.00

$ 9.95

$ 10.95

$ 4.00

$ 4.00

The home address on the credit card account must match the address on file with the credit reporting agency contracted by the kiosk vendor.  Credit card transactions with unverified addresses are limited to 1 deposit, per inmate, per day up to $100.

Funds applied to an inmate’s trust account may be used to satisfy jail fees, including medical co-pays and booking fees, or to satisfy any outstanding debt incurred during this or past periods of incarceration.

Sending a Gift to an Inmate

Commissary orders can be placed via the My Care Pack website 

Inmates are allowed one care package per week up to $75.00.  Orders exceeding these amounts will be reduced before delivery but you will only be charged for what is actually delivered. Please note a $1.00 pre-authorization is posted per order and will be returned to your account per card issuer guidelines, generally in 1-2 business days.

Orders must be placed by midnight on Wednesday for delivery on the following days:

Friday – Pod 2, Pod 5, and Infirmary
         Saturday – Pods 4 and 6
Sunday – Pods 1 and 3